Easy Contents Jumps
- Finding support contact for AOL & it’s consumer products
- Best way to find official AOL contact number for the US or Canada
- Top 10 reasons for customers to contact AOL support number
- What is the best AOL number to contact in the US or Canada?
- Other alternative options to find AOL support
- AOL updates, upgrades, cancellation & refunds
This article is all about AOL contact and support information. We hope you find them useful! We have brought together the above information from the Internet. If you find any mistake; do not hesitate to contact us. Also, if you have better ways to get in touch with AOL support, then kindly let us know.
Finding support contact for AOL & it’s consumer products
Best way to find official AOL contact number for the US or Canada
Before you know how to contact AOL, it’s important to know something about the company. AOL, also known as America Online, is a well-known web portal and online service provider headquartered in New York City. Initially, it distributed dial-up services to millions of Americans.
AOL was one pioneer of the online world back in the 1990s. It also provided a web portal, email, instant messaging, and web browser later.
To collect AOL support information, go to https://www.aol.com/ and on the top right-most corner of the page. Right to the Bell icon, there is a navigation menu icon. Click on it and you will see options such as Downloads, AOL App, Discover AOL, My Benefits, ID Theft Protection, Travel Tips, Games, Favorites, Maps, Tech Help, Secure PC, and Live Help.
If you need technical help, click on Tech Help.
After that, it will redirect you to assist by AOL Page, where you can get online tech support over the phone. Assist by AOL is a tech support service for all your tech troubles. If your system is attacked by the malware or some other kind of harmful program; AOL assist can help you to address it.
It can also help you remove junk, optimize storage, and speed up your computer performance.
If you want help with setting up your new Printer, Smart TV, Network, and other electronic appliances; call Assist by AOL. Apart from that, if you are confused about the issues your system is facing; Assist by AOL will troubleshoot your wireless connection!
Click on Get Tech Help now, and then you need to Sign In to your AOL account to proceed with the payment.
If you don’t want to pay, you can try Assist by AOL free for 30 days with no risk. Or else, you can call on 855-845-8255 and follow the support representative. If the AOL experts cannot resolve your technical issue within the first 30 days of purchase, you may request a refund.
To get round-the-clock support, go to https://www.aol.com/ and click on the navigation bar, now click on the Live Help.
In Live Help, you get round-the-clock support where AOL experts will assist you with any queries related to AOL. Technical or non-technical, novice or expert; your query will be addressed considerately. If you have queries regarding AOL Live Support Plus, you can call on 1-866-265-8990.
If you want to explore more support options; visit https://help.aol.com/contact.
There are four options namely:
1. Email us – If you are professional and like to get your problems solved on email, you can send your queries via email and get your answers within 24-72 hours.
2. 24×7 Live Support – It is to be noted that this feature is available for paid users only. You can talk with experts on the phone round-the-clock.
3. AOL Social Support – If you are a social media enthusiast; then you can seek help on Facebook or Twitter. Experienced AOL consultant will help you out either on Facebook or on Twitter.
4. AOL Corporate Contacts – If you are using the corporate version of AOL, then you need to check this.
Top 10 reasons for customers to contact AOL support number
Though AOL is a pioneer in the Internet industry, its veteran users could face some issues; What are those issues?
1. To Sign up for AOL
2. Account Support
3. Password Reset
4. Technical Support
5. Hacked Account
6. Refund a Charge
7. Cancel Account
8. Recover Account
9. Live Help
10. General Query
What is the best AOL number to contact in the US or Canada?
The best AOL number to contact in the US or Canada is 800-827-6364. While calling this number, you don’t have to wait over 15 minutes. The phone lines are open from Monday to Friday 8 AM-8 PM, and the best time to call is 8:15 AM.
People who called on this number had issues such as Compromised Account, Password Reset, Canceling an Account, Refund, and general customer service issues.
AOL Support Alternatives
Other alternative options to find AOL support
If you cannot reach AOL support by using the above number, you can use the alternatives. For alternative support options, visit: https://help.aol.com/articles/account-management-contacting-aol-customer-service-support
Alternatively, you can contact AOL via email.
- Go to https://help.aol.com/contact/
- Under Get Support, click on Email Us.
- Log in using your AOL ID and click submit.
If you have forgotten your password and need to reset it or you want to reset your account. Prefer Phone support as it is the best option to do so.
AOL support is also available on social media. And, your issue is likely to resolve much faster if you contact the AOL support team using social media as the conversation is public.
If you are a paid member of AOL, then you are entitled to 24/7 phone support and chat support. AOL Chat Support is available from 8 AM–1 AM ET every day.
AOL updates, upgrades, cancellation & refunds
How to update, upgrade, or cancel your AOL services?
If you want to update AOL mail Settings, visit https://help.aol.com/articles/aol-mail-mail-settings. There, you can learn how to update your AOL Mail settings and customize it as per your needs.
Update your profile details
If you want to update your profile information, visit https://help.aol.com/articles/update-your-profile-information-in-aol and learn how to do so.
Upgrade your browser
If your AOL browser is not working properly, chances are that your browser is outdated. In that case, visit https://help.aol.com/articles/download-or-upgrade-your-web-browser and learn how to upgrade your browser.
If you want an extra layer of security, it is recommended to upgrade to AOL Gold. With AOL, Gold, you can protect all your online transactions. It also gives you a secure browsing solution to protect your personal information.
AOL Gold helps you with Identity protection, is easy to use, has enhanced security, and 24/7 Live Support. To upgrade to AOL Gold, visit https://get.aol.com/aol-desktop-gold.
In case you want to quit using AOL services and wants to cancel your paid AOL plans:
- Go to http://myaccount.aol.com/
- Click on My Services
- Click on Subscriptions
- Next, to the plan, you’d like to cancel, click Manage.
- Verify your account.
- Click on Cancel.
- Click on Cancel My Billing located at the bottom of the page.
- Select a valid reason for canceling.
- Click on Cancel My Billing.
Close your account.
If you want to close your AOL account, sign in to https://aol.mydashboard.oath.com/delete-my-account, Read the information regarding ending your account and follow the instructions on the screen. Remember that once you close your account, you will lose all your data and content.
Recover your account
If you have changed your mind and do not want to delete your AOL account, signing in within 30 days of closing, it will reactivate your account.
They will consider your refund only when:
- You have uninstalled the software from your machine.
- The refund date has not yet expired.
They will process your refund within 14-21 days after receiving your refund request.
That’s all about AOL contact and support information. We hope you find them useful! We have brought together the above information from the Internet. If you find any mistake; do not hesitate to contact us. Also, if you have better ways to get in touch with AOL support, then kindly let us know.